Saturday, November 17, 2012

Business is All About Service

Lately, I was plagued by a lot of challenges in starting my own business. And I mean really a lot that it seemed endless. One after the other, they came. There are a lot of people discouraging you, telling negative things that make you think twice if you're doing the right thing. Sometimes you want to believe them. Sometimes you really just want to give up and return to where you came from, to your comfort zone. It takes a lot of positive thoughts to help you go through when you're starting out.


Nevertheless, I learned something lately. When you hear about business, automatically what comes to mind is a lot of profit, peso sign or dollar sign and of course the thought of risks. But I learned something different. Business is more about service.



When you're in a business, you're serving people. The more people you serve, the more you earn. The more you improve the quality of service you offer, the more you earn because people will be satisfied and they will keep coming back which in turn gives you more profit. 



When you focus on the profit you will get, it's more likely that you will fail because more often than not you will neglect about quality service. But when you focus on giving quality service, the profit follows.